Elevate Your Pilates Experience and Discover the power of VIP Pilates
About Vip Pilates
Our Philosophy
At VIP Pilates, we embrace a holistic approach to wellness—combining the strength of Pilates and the energy of Cycling with mindful, whole-body well-being.
Located in the heart of the vibrant Chula Vista Shopping Center, just three miles from the new Gaylord Resort, our studio offers a comprehensive fitness experience designed for all levels. From classic Pilates and dynamic combination classes to our signature Spin & Reform sessions, each class is led by expert instructors passionate about helping you reach your personal goals.
Our mission is to create a welcoming, supportive environment where you can enhance your fitness, improve flexibility, and build lasting connections. As part of our commitment to whole-body health, we also offer access to an in-house nutritionist—empowering you to take your wellness journey beyond the studio.
Through the transformative power of movement and personalized nutritional support, VIP Pilates is here to help you nurture your body, elevate your lifestyle, and embrace a truly holistic sense of well-being.
VIP Pilates Policies
Grip socks are required for all our classes
Refund Policy
All sales are final. VIP Pilates does not offer refunds, credits, or exchanges for memberships, class packages, late cancellation fees, or no-show fees.
By purchasing a membership, class package, or service, the Member acknowledges and agrees to these terms.
Membership Agreement
Membership Commitment
VIP Pilates memberships are 6-month contractual agreements.
By purchasing a membership, the Member agrees to remain enrolled for the full six (6) month term and authorizes VIP Pilates to charge the payment method on file according to the membership billing schedule.
Recurring Billing Authorization
Memberships are billed automatically each month using the payment method on file.
By purchasing a membership, the Member authorizes VIP Pilates to charge recurring monthly payments until the membership term is completed or properly canceled according to the studio’s cancellation policy.
Failure of a payment method does not cancel the membership agreement, and outstanding balances remain due.
Membership Cancellation Policy
To cancel a membership and stop future billing, Members must submit a written cancellation request via email to:
customerservice@vippilatesSD.com
Requests must be received at least 30 days prior to the next billing date.
Failure to provide the required notice will result in the next billing cycle being processed.
Early Membership Termination
If a Member chooses to cancel their membership before completing the 6-month contract, the following charges apply:
• $75 processing fee
• 50% of the remaining contract balance
Membership Freeze Policy
Members may freeze their membership for up to three (3) months per calendar year.
Conditions:
• Freeze requests must be submitted via email
• 30 days advance notice is required
• Freeze fee: $35 per month
• Freezes must be taken in full month increments
• Accounts with outstanding balances cannot be frozen
Freeze requests must be sent to:
Class Cancellation Policy
To ensure fair access to classes, VIP Pilates requires at least 12 hours notice to cancel a class reservation.
Failure to cancel within the required timeframe will result in:
$15 Late Cancellation or No-Show Fee
For members using class credits:
• One class credit will be forfeited
• A $15 late cancellation/no-show fee will also be charged
Billing of Late Cancel / No-Show Fees
Late cancellation and no-show fees accumulated during the month are charged at the beginning of the following month using the payment method on file.
Late Arrival & Waitlist Policy
Members must arrive within 5 minutes of class start time to guarantee their reserved spot if a waitlist is present.
Members arriving more than 5 minutes late may not be admitted to class unless prior notice has been given to the studio.
Studio contact:
619-874-3471
If a Member does not arrive on time, their spot may be offered to a waitlisted Member.
Class Recording & Media Disclosure
VIP Pilates classes may be recorded or photographed for:
• Training
• Quality assurance
• Promotional purposes
• Social media and marketing materials
Members who do not wish to be recorded must notify staff before the start of class.
Non-Transferable Membership
Memberships and class credits are non-transferable and may only be used by the purchasing Member.
VIP Pilates Policy: No Unattended Children
To ensure the safety and comfort of all clients and staff, children may not be left unattended anywhere on the premises.
VIP Pilates does not provide childcare services.
Children may not remain in the:
• Lobby
• Reception area
• Studio floor
• Equipment areas
unless supervised by an adult not participating in class.
Clients who do not follow this policy may be asked to reschedule their session or leave the facility.
Policy Changes
VIP Pilates reserves the right to modify studio policies, membership terms, or pricing with prior notice to Members
Membership Termination
VIP Pilates reserves the right to terminate memberships for:
• Violation of studio policies
• Non-payment
• Disruptive or unsafe behavior