About Vip Pilates
Our Philosophy
At VIP Pilates, we embrace a holistic approach to wellness—combining the strength of Pilates and the energy of Cycling with mindful, whole-body well-being.
Located in the heart of the vibrant Chula Vista Shopping Center, just three miles from the new Gaylord Resort, our studio offers a comprehensive fitness experience designed for all levels. From classic Pilates and dynamic combination classes to our signature Spin & Reform sessions, each class is led by expert instructors passionate about helping you reach your personal goals.
Our mission is to create a welcoming, supportive environment where you can enhance your fitness, improve flexibility, and build lasting connections. As part of our commitment to whole-body health, we also offer access to an in-house nutritionist—empowering you to take your wellness journey beyond the studio.
Through the transformative power of movement and personalized nutritional support, VIP Pilates is here to help you nurture your body, elevate your lifestyle, and embrace a truly holistic sense of well-being.
VIP Pilates Policies
Grip socks are required for all our classes
No refunds or exchanges, all sales are final.
Late/No Show Fee
To ensure fair access to classes, we require a minimum of 12 hours’ notice for class cancellations. This allows waitlisted members the opportunity to attend. Failure to cancel within this timeframe will result in the following:
- Class-Credit Members: Forfeiture of one class credit and a $15 Late Cancel/No-Show fee.
Cancellation Policy
To cancel and avoid renewal charges, the Member must submit a cancellation request via email to customerservice@vippilatesSD.comat least 30 days prior to the next scheduled billing date.
Failure to provide timely notice will result in automatic renewal for the subsequent Billing Cycle.
Early Membership Cancellation
Should the Member choose to terminate the 6-month agreement prior to its completion, a $75 processing fee will apply. Additionally, an early termination charge equal to 50% of the remaining contract balance will be assessed.
Freezes
Members may place their membership on hold for up to three (3) months per calendar year for any reason, with 30 days’ advance notice.
- A freeze fee of $35 per month will apply.
- Freezes must be taken in full-month increments; partial-month freezes are not permitted.
- Accounts with an outstanding balance are not eligible for a freeze. Past-due amounts must be paid in full prior to processing the freeze request.
To request a freeze, please email customerservice@vippilatesSD.com.
Non-Transferable
The subscription is non-transferable and may only be used by the Subscriber
Changes to Membership
VIP Pilates reserves the right to modify membership fees, features, or terms of service at any time with prior notice to the Member
Termination
VIP Pilates reserves the right to terminate the subscription and/or this Agreement at any time for violation of terms, non-payment, or any other reason deemed necessary by VIP Pilates.
No Unattended Children
At VIP Pilates, the safety and comfort of all our clients and staff is our top priority. In order to maintain a peaceful and secure environment, we kindly ask all clients to observe the following policy regarding children:
Policy:
Children are not permitted to be left unattended anywhere on the premises while a parent, guardian, or caretaker is participating in a Pilates class or private session.
Details:
- VIP Pilates does not provide childcare services or supervision of any kind.
- Children may not remain in the studio lobby, reception area, workout room, or any other part of the facility without direct supervision by a responsible adult who is not participating in class.
- For safety reasons, children are not allowed on the studio floor or near equipment during sessions.
Why This Policy Is Important:
- To ensure the safety of all clients, children, and staff.
- To maintain a quiet, focused environment for classes.
- To avoid any potential accidents or injuries involving unsupervised children.
Enforcement:
Clients who do not adhere to this policy may be asked to reschedule their session or leave the facility. We appreciate your understanding and cooperation in helping us create a safe and welcoming space for everyone.